Shipping policy
At Lola Lakhdar Studio FZ-LLC, we strive to deliver your orders as swiftly as possible. Orders may be dispatched from our UAE location or directly from one of our international fulfillment partners, depending on the product. The applicable delivery estimate will be shown at checkout.
Shipping Rates & Delivery Times
We are pleased to offer Free Shipping to all destinations currently available at checkout.
| Region | Delivery Timeline |
| United Arab Emirates |
* Locally fulfilled items: Same day or next business day, depending on order time and availability |
| GCC Countries | Internationally fulfilled items: 7–10 business days |
| Europe & United States | Internationally fulfilled items: 8–12 business days |
Note: Delivery times are estimates and may vary due to customs processing or local courier delays.
Return Policy
We want you to be completely satisfied with your purchase. If you change your mind, you have 14 days from the date of delivery to initiate a return.
Return Conditions:
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Items must be in their original, unused condition with all tags and packaging intact.
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Proof of purchase (order number or receipt) is required.
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The customer is responsible for the return shipping costs unless the item arrived damaged or incorrect.
Refund Policy
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Eligibility: Refunds are processed for approved returns requested within the 14-day window.
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Processing Time: Please allow up to 21 days from the date we receive your return for the refund to be credited back to your original payment method.
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Late or Missing Refunds: If you haven't received a refund after 21 days, please first check your bank account and then contact your credit card company, as it may take some time before your refund is officially posted.