Shipping policy

At Lola Lakhdar Studio FZ-LLC, we strive to deliver your orders as swiftly as possible. All orders are dispatched from our central warehouse located in Dubai, UAE.

Shipping Rates & Delivery Times

We are pleased to offer Free Worldwide Shipping on all orders.

Region	Delivery Timeline
United Arab Emirates	Same Day Delivery (for orders placed before 12:00 PM)
GCC Countries	Next Day Delivery
Europe & United States	3–5 Working Days
Rest of the World	4–7 Working Days

Note: Delivery times are estimates and may vary due to customs processing or local courier delays.

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Return Policy

We want you to be completely satisfied with your purchase. If you change your mind, you have 14 days from the date of delivery to initiate a return.

Return Conditions:

• Items must be in their original, unused condition with all tags and packaging intact.

• Proof of purchase (order number or receipt) is required.

• The customer is responsible for the return shipping costs unless the item arrived damaged or incorrect.

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Refund Policy

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Eligibility: Refunds are processed for approved returns requested within the 14-day window.

• Processing Time: Please allow up to 21 days from the date we receive your return for the refund to be credited back to your original payment method.

• Late or Missing Refunds: If you haven't received a refund after 21 days, please first check your bank account and then contact your credit card company, as it may take some time before your refund is officially posted.

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